Login
Start Free Trial Are you a business?? Click Here
Gilles B
For the first time on Father's day I ordered a family meal from Popey's chicken. Due to health issues I have not eaten junk food in over 5 years. If I'm going to do this I want it to be what I ordered and like instead of the opposite of what I ordered with partial order missing. After wasting more time searching how to get them to come pick this up as it is now a waste of our time. I had to fill out a report of what was wrong and take a picture. A family meal from Popey that is supposed to be spicy artery clogger as a Cijun person regular is not my order and I will not set my health back over something I did not want. My daughter ordered fries and sauces that never made the order. We tossed this in the garbage and drove to the grocery store for me to cook a healthy meal. $59.91 for a completely wrong meal I find out today I was only credited $45.78. Confused to why I have to be robbed of the remaining money taken from my account I come to find out they pro rated my refund over biscuits. Who in the world eats those powdery biscuits with raw vegitable salad we ended up making. They can get their biscuits out of the garbage and sell them to the next clients who they screw over. I would understand pro-rating if someone were missing an appetizer but still allowing the family to eat with maybe 1 angry kid that is missing a small item. Pro-rate that all day but missing 95% of the meal and pro-rate biscuits that are supposed to be free with a family meal and ends up in the garbage with the wrong meal missing half the order is being robbed by Uber. That is 2 totally different scenerios. No one eats 5% of a meal during a holiday due to Uber's complete screw up. Uber itself is very unethical with allowing their rides to accept a ride while driving 20 minutes away from you and charging to cancel rides after wating 45 minute but now Uber eats is just as unethical if not worse. $11.13 for 2 biscuits that ended up in the trash since that is the only part of that meal that actually showed up. You cannot pro-rate the free buiscuts that no one ever eats in the wrong family meal.
5 months ago
Read UberEATS Reviews
UberEATS has a 1.1 average rating from 7,847 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial