I regularly order buy 1 get 1 free meals almost daily. Every few months or so they only bring 1 meal and then write me an email telling me I didn't select two items. I never select 2 items for buy 1 get 1. When you select 1 item the 2nd item comes automatically. If I select 2 items then I will get 4 meals (two buy 1 get 1s). Honestly can care less about the few dollars I am missing out on. It's the point that they are not satisfying their end of the deal... and then suggesting that I am in the wrong. I will be switching to another service. Already deleted the app. Gaurav, from customer support, was not helpful.