I had the absolute worst experience and will never use Uber eats again. I order an $86 dinner to be delivered and paid extra for priority. The driver pinged us that he was here and I sent my husband out to get the delivery and texted the driver that my husband was coming out and here is the pin….Once the driver saw I gave him the PIN number he took off and we never got our dinner. Uber eats has a very difficult customer service portal to navigate and there was no live number. I was very frustrated. The online app said because I gave the pin there will be no refund. I finally found a customer service number and they were unavailable til the next day. I have now spoken to them twice and no one is helping me with a refund because I gave the pin to the driver. The total charge was $100.11 that included a tip! 48 hours later I am beside myself. I will be disputing the charge with my credit card company - but they had ONE JOB: DELIVER FOOD. Didn’t do it AND charged me. TERRIBLE TERRIBLE TERRIBLE. NO REFUND GIVEN!!!!