I was happy that I didn't need to travel to pick up the food but I was under the impression that I didn't have to pay a delivery fee if I spent over £15, but not only did I have to pay a delivery fee but I was charged a service fee of just under £3, which was added afterwards. I did not see the additional expenses at the time of placing the order. The app asked if I wanted to tip the driver but if they are charging a 10% service charge, that means I don't have a choice of whether I want to tip the driver. It also means, had I agreed to tip the driver, I would have been charged twice! It was my very first time of using Uber Eats. I knew nothing about the pin number I was supposed to give them and not could I find it! That wasted a lot of time. In the end (after about ten minutes he took a photo of the house number.