Absolutely garbage customer service. We placed an order at a wrong Chinese restaurant (the same name, but somehow the one far from us showed up on the top). After one sec I placed an order I immediately noticed the wrong address, so I called the Chinese restaurant (yes, it not even took one min after I placed an order) and let them know I just placed an order and wanted to cancel it. The lady I talked to said “I will talk to the manager and I will call you back.” Waited for 5min or so but I didn’t get a call so I called them again. The same Chinese lady got the phone call and said “Talk to Uber Eats!” Then hanged up. I called the Uber Eats and explained what had just happed, then they told me “I need to pick up. “ What is wrong with those people. Since I called immediately, it was supposed to be easy to fix. The Uber Eats rip you off in this way. No manner or service.
5 months ago
UberEATS has a
1.1
average rating
from
7,845
reviews
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