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Melissa
I have been a loyal customer of Uber for years spending to much money weekly. Yesterday I had notifications that orders were being made in other states (multiple different states, multiple orders). I tried canceling the orders and they said my number was not linked to the account. So I called they said they couldn’t find any orders being placed on my account. The next day I check my (secondary) bank account and saw over 300 dollars on the account. I called uber who said I had a second uber account with a similar name and my bank account attached. They won’t give me the account information nor refund me. And now the third person is saying they can’t find any orders with the bank card…. as they typed it in wrong. I will never use uber for anything. I will tell everyone I know not to use uber because how do they not fully investigate and know this is fraud.
4 months ago
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