I ordered food and then cancelled 2 minutes later. Uber eats charged cancellation fee for 69 dollars which was the total amount of my order. I contacted Uber eats and they were unprofessional and unresponsive on the issue
Uber representative argued that the merchant keeps the money which is false. We contacted the restaurant and the manager confirmed that the restaurant do not get any of this cancellation fee, Uber keeps that money
It is unfair and a rip off
I understand every case is different but in this case the food wasn’t even prepare
I would get if the cancellation fee is a decent percentage but not the full amount that is not even towards the restaurant
4 months ago
UberEATS has a
1.1
average rating
from
7,845
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.