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Anonymous
Uber Eats failed to honor the confirmed promotion. Furthermore, several of the items that were delivered were in terrible condition, and/or were incorrect items. In one case, the item was past the use by date. Customer service was totally unresponsive; I kept receiving canned answers to the "chat" complaint. I was told it would be escalated and I would receive a reply within 12 hours. 2 and a half days later, no reply. I attempted to them again through a different Chat. They told me that can't do anything for me more than 48 hours after the order! I kept telling them that I complained immediately, but I kept getting that same canned reply. I have ample documentation of all of this. I should have been charged $52.28, and even with one item out of stock, they charged me (including for the damaged and incorrect items) $95.21.
4 months ago
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UberEATS has a 1.1 average rating from 7,838 reviews

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