I placed an order for pickup and needed to cancel it. I immediately called the restaurant and they told me it was no problem and to cancel the order on the app. I then contacted UberEats Support and requested a refund and they refused. I asked them to make a one time exception as my account is in good standing and I have never requested this before and they send pre-typed automated responses and then close the chat, not allowing me to respond. I then tried to re-initiate the chat and it was closed again without them saying anything to me.
4 months ago
UberEATS has a
1.1
average rating
from
7,838
reviews
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