The delivery driver claimed he contacted me and because his 7 mins ran out he got the food for free and I wasn’t given a refund. I tried to contact the driver through the app and via the contact number and even asked a live agent/bot to contact him as he told he was lost and the location of his car was in the wrong direction. Uber refused to refund me, and they said that am not eligible for a refund. So I was left without food and £21 down, instead used Deliveroo which was a smooth transaction and better customer service.
4 months ago
UberEATS has a
1.1
average rating
from
7,838
reviews
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