My boyfriend set up a Uber delivery from Nuthing Bundt Cakes before he went on a cruise on July 11th. A delivery did come from nuthin Bundt cakes but it had someone’s name on it that did not work at my job. I did not know he set this delivery up until Monday June 15th when he returned and asked me about the cake. I never received the cake it was left with my job Security guard.The security said when she called Uber eats she was told to just keep it since that person did not work there so you guys gave away my delivery. My boyfriend paid 70.00 for a cake I never received and was told since it’s been 48 hours there’s nothing that can be done. The cake was a surprise and he was on a cruise so he assumed it would be delivered. I believe someone wrote the wrong name on my delivery and also upper management called and was told there wasn’t a delivery at my job address so It was two different stories being told. They received their money and did not care about the delivery afterwards when actually someone screwed up the name on the delivery. This is wrong!!!!!
4 months ago
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