Login
Start Free Trial Are you a business?? Click Here
Ameer Lewis
I have contacted Uber eats several times for unauthorized charges and proved to them that my phone was stolen during a move and I was locked out of my email account on file until now, I no longer lived at the address being used, and I was locked out of my account from using it and they did nothing to help, they didn’t even close the account when I asked, now I am fighting with the company to get reimbursements for unauthorized charges and now had to bring in the police for more assistance. The customer service is very poor, I am a very loyal customer but that means nothing to Uber eats. I just want my hard earned money back and the account closed to stop the issue. I have given proof and just keep getting met by a computer answer. I am not going to stop until this is resolved. You customers should be more valuable to you than this. I really hope the owner reads this and fires whoever did not resolve this because it is unprofessional and careless, it makes this company look negligent. I sent hospital letters showing I was not present, out of town receipts, and a police report and the screenshots showing I was locked out of my email and had to contact support to regain access but nothing. If I do not get a response from Uber to resolve this, I will upload all data proving these are not my charges and your company allowed it. I have the proper documentation that I will keep between me and Uber eats if they care to help. Thank you
3 months ago
Read UberEATS Reviews
UberEATS has a 1.1 average rating from 7,838 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial