I literally just used them for the first time tonight. I have heard so many horror stories, but did not want to get out. I ordered for me and my children ( 45 min before the Mexican rest. closed). I seen where it said she ( driver) was waiting on the food and then 5 moin later someone she was at my home??? I do not live 2 min away..... She then calle dme and said she was at some type of business. I text her my address. She put it in her phone and said she was on the way ( 5 miles away). She then blocked my number and cancelled my order and said she could not get a hold of me!!!!! I am infuriated to say the least. How are these people still in business. She literally stole my food and then blocked my number!!!!! I tried to call ( but no cust. service number and tried to chat, but no chat. You just send a message and wait to hear something back. I hope they go bankrupt real soon and even get sued by all the wrong doings this company continues to get a way with..... Hire real people and not contract them out!!! You have the worse business and customer service Ive dealt with in a VERY LONG TIME.