UNSAFE FOR WOMEN I've been an avid user of Uber Eats for a while now, but my recent experiences have raised significant concerns, especially regarding the safety of women ordering food late at night. I feel compelled to share my experiences to raise awareness and hopefully encourage Uber Eats to take immediate action. First and foremost, the behavior of some delivery drivers has been downright inappropriate. On multiple occasions, I've had drivers who delivered food late and cold, which is frustrating and unacceptable. What's even more alarming is that some drivers have lied about their location or the status of the delivery, adding to the stress and inconvenience. Moreover, there seems to be a lack of proper training or vetting for these drivers. There have been instances where drivers have attempted to steal parts of my order or even threatened me when I confronted them about it. It's incredibly unsettling to feel unsafe in your own home, especially late at night when the streets are quieter and there's a heightened sense of vulnerability. Additionally, the app's tracking feature, while useful, doesn't mitigate the risk entirely. Knowing where my driver is doesn’t make me feel safer if the driver himself is the source of discomfort. Uber Eats needs to implement better safety measures, such as more rigorous background checks, mandatory sensitivity training, and perhaps a system that allows users to request female drivers. The lack of a robust response from Uber Eats when these issues are reported is also disheartening. When I reached out to customer service about a particularly unnerving experience, I received a generic response that did little to address my concerns or reassure me that steps would be taken to prevent it from happening again. In conclusion, while Uber Eats is convenient, the safety of its customers, particularly women ordering late at night, seems to be compromised by the current state of their delivery driver protocols. I hope Uber Eats takes these concerns seriously and implements the necessary changes to ensure a safe and comfortable experience for all users.