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Anonymous
Pathetic customer service , please don’t order from uber eats it’s just ripping off people money last night I accidentally ordered food to restaurant cost came up 30 pound and the voucher they were offering didn’t applied on total straight away within seconds I cancelled the order and straight away they deducted 26.50 cancellation fee so we ended up no food plus money went too I contacted restaurant this happened and how can u prepare food in one minute they told nothing is prepared first on uber machine receipt came up as an order straight away another receipt came up for cancellation nothing is ready neither we can give food neither refund it’s all about uber they charged u straight away contact to customer service almost untill mid night I was on phone calling and emailing them for refund or at least issue me a voucher different people replied same answer sorry we can’t help u in any way how disgusting behaviour is this with in minutes less than 5 minute I cancelled straight away and u charged me and telling me next time when u order be careful why would I order from this app , I always order from deliveroo , just eat and never had any issue like that even once I changed my mind and cancelled my order there people straight away refunded this was a customer service not the one I have been provided by mujooba and sourav very unprofessional without having any kind gesture towards customers
3 months ago
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UberEATS has a 1.1 average rating from 7,837 reviews

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