They will constantly get your order wrong. If they get your order wrong too many times, they will start to blame the customer and refuse to fix things and refuse to refund you. Last night a restaurant was out of stock of nearly everything I ordered and they asked me to contact Uber so I can get my refund sorted. I contact Uber and they are refusing. I now have to file a complaint against them with the help of Citizens Advice and my bank is now getting me all of my money back. Uber Eats should not be allowed to operate in the UK, they are illegal as they violate people's statutory and consumer rights. Uber has the details of the restaurant but refuses to call the restaurant to speak to them. If Uber actually called the restaurant, then the restaurant would be able to confirm with Uber that they need to refund me. The restaurant wants to refund me and unfortunately they can't because Uber has to do it. Totally disgusting service from Uber. I even drove to the restaurant today to speak to them and call Uber on the phone while I was there.. Uber still did not want to help and Uber did not even attempt to speak to the restaurant on my call. They are thieves. They keep saying they conducted a review of my account. They need to stop looking at my account and start calling restaurants so they can confirm errors and mistakes with them and refund their customers. Stop accusing customers of having suspicious activity when we are not at fault. That is totally illegal. If a restaurant is telling you to refund their customer, you should be refunding their customer. Instead Uber ignores the customer and the restaurants and just runs off with the money. It's unheard of. Avoid at all costs. I will be getting back all of my money and trust me I will not let go of this. Unluckily for you I am Autistic, I have Aspergers and a major issue with INJUSTICE. Plus I don't work due to other disabilities and illnesses, so you have my full attention and I have all day everyday to deal with this.