I've encountered this issue twice now. The first time, I let it slide, hoping Uber Eats would address the missing items or the order that never arrived. Unfortunately, it happened again today at the Hungry Jack's Richlands branch, with my order being incomplete. It seems unlikely that Uber Eats will refund me for the missing items. I just want to share this experience so others are aware of how Uber Eats handles customer complaints. If you’re craving something to eat, I recommend going out instead, as Uber Eats has been disappointing for me on two occasions.
3 months ago
UberEATS has a
1.1
average rating
from
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