Absolutely atrocious customer service. I placed an order and got the wrong food delivered. The delivery driver refused to return to the restaurant and said to contact UberEats help through the app. I did immediately and their AI said my order was not eligible for a refund or price adjustment. I asked why and just kept getting the same response: no. UberEats reached out to me about there being an issue right after I reached out to them- so I thought great, this will now get resolved. By day 3 of trying to resolve this, their AI said it’s been more than 48hours and now they cannot do anything; I used the same help chat & never closed it.. 10 days later & still trying to fix this. No explanation given, just no. I am cancelling UberEats and Uber & giving all my business to their competitors- I said I would do so and they sent the same response they’ve been giving me for 10 days.. so UberEats thinks it is acceptable to pay for an order you never receive; and are also willing to keep $45 from me in exchange for losing up to thousands of dollars a year in UberEats and Uber rides from my business…