After, using UberEats for myself after many, many years I will no longer be using this app and I suggest that everyone else does the exact same!! I've never had any issues until today.
While I was at work, my cousin decided to order some food to the house and he spent roughly $30.00 on food today. The delivery driver dropped the food off on the porch, took a picture of it on the porch.
My cousin goes outside to receive his order and he can't find his bag of food although he does notice the delivery driver getting in the vehicle with the bag of food my cousin ordered. So the guy stole my cousins food. Not only did he get away with the food, he also broke my front door security camera so I would not have access to this footage!!! I am in disbelief!! How can Uber Eats hire someone like this, how many other people has this guy ripped off!?!?! My cousin tried to reach out to the delivery driver and ask him about his food and the guy acted like he didn't speak English!!
When my cousin contacted customer service about this issue this is all he got from them
" We reviewed your order and can confirm it's not eligible for a refund or price adjustment. Thank you for understanding." And then they ask "Have we resolved this issue."
Way to go Uber Eats! I would like for you to compensate for the loss of my cousins money and to compensate for my broken security camera!!! How can any company get away with something like this??????
3 months ago
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