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Anonymous
I ordered dinner that was only half correct. I reordered the dinner and showed the driver the first order and then opened the second order in front of him just to be sure and that order was also wrong but between the two orders it came close to what I wanted. The driver told me to call Uber Eats. I did and asked for a refund of the second order explaining the situation. She offered to give me $9.00 on a $30.00 order. I refused and asked to speak with a supervisor. I was told they were busy and would call me back. They never did so I called back and explained the whole situation again was promised a call back from a supervisor THAT DAY. No one called me back and a week later I still haven’t heard back and obviously never will. So it wound up costing me $60.00 for a 3 piece meal and a large mashed potatoes. Awful customer service.
2 months ago
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UberEATS has a 1.1 average rating from 7,830 reviews

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