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Tland
I am a loyal Doordash user and Instacart. When the had a promotional offering discounts to order from restaurants with Uber Eats I decided to give it a try. HUGE mistake! The process was glitchy. I thought I was ordering a pizza and crazy sauce from a popular pizza place. The price at checkout came to $15 which seemed right with the $10 discount promised on Instacart. After I submitted the order the receipt showed 1 item…Crazy sauce only. I thought may e it is just showing the last item but once I was finally able to figure out how to see the full order it was for just a 4 oz container of sauce! I immediately found the help button waited for an agent and explained the situation. The agent basically said “tough luck” the charge sticks ( mind you the sauce was only $2). I was told I could cancel but they would still keep the money. There were no other complaint options for resolution. Just a text chat with an agent. First and last time for UberEats. I so appreciate my DoorDash experiences! No mire UberThieves!
2 months ago
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UberEATS has a 1.1 average rating from 7,830 reviews

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