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Anonymous
My food was expected to be delivered with in 30 mins it took 1 hour after the delivery man not finding me to taking it back to the restaurant and then calling to get it delivered again Once it arrived I was stone cold and missing items I then called uber eats to ask for a refund after I wasn’t eating the food as it was hard and cold they then lied and said that the food was delivered at the correct time and wasn’t cold to which I then told them the opposite she refused to help me and stated that they couldn’t refund as the food was delivered correctly and hot I asked if I could talk to someone else to which she denied and said she could ok longer help me It was terrible customer service and wasted £20 for food I couldn’t eat I called McDonald’s and they said that it was under eats issue as it’s there fault they delivered it late and cold I don’t recommend they are rubbish and have terrible customer service I even got charged £6 for delivery fee which was dreadful as I have to walk to the car as they couldn’t read the address So I collected the order myself basically Rubbish
2 months ago
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