I ordered a meal at 11:30am to be delivered by 12:15pm (not later than 12:50). Around 12:20pm I decided to check on my order, and the delivery time changes to 1:00pm. I allow 10 mins to go back to check on the eta 1:59pm. We are already not paying the actual menu price the restaurant has set, plus delivery and taxes plus tip. Rude customer service is unacceptable, being unable to cancel an order after you deemed that the original eta was 12:50 is unacceptable. These apps need to go and we need to go back to go into restaurants and ordering. Cut out the middle man. The drivers (not all) are incompetent thieves.