I ordered on 9/2 from Cracker Barrel they substituted food I didn’t order on one plate because they were reportedly out of the meat I ordered, but didn’t include the substitutes that were rung in on the ticket. They also apparently don’t make cornbread muffins before 2pm, so on my cornbread muffins and biscuits basket I ordered they rang it in as the basket, but crossed it off and wrote by hand “only biscuits, cornbread after 2pm” I sent the refund request to Uber where they deemed all the food matched so I wasn’t eligible for a refund. I’ve been fighting them ever since because the customer service on Uber just closes and archives the tickets saying no response needed after repeating the order matched the receipt so I’m not eligible for a refund.