Last night I made a Uber eats order.
The order was at Antoni’s in Miami.
1 hour later the the delivery guy called me that the restaurant doesn’t have an ingredient, so he is going to deliver it without the ingredient.
The ingredient was the pizza sauce, I told him I don’t want the pizza without the sauce, so he told me that I have to get it like that o order another item.
I told him to cancel the order an he told me hi can’t do it.
So I hung up and canceled the order
I didn’t get anything and I have been charged in my credit card, the full amount.
Uber customer service told me that they can’t make a refund because when the restaurant account accepts the order the Uber pay them.
I
How the restaurant acept an order if they don’t have the ingredients.
I don’t care when they pay I want my money back.
I do not have to eat what they want.
They have to deal with the restaurant and tetomy money.
2 months ago
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