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Anonymous
Last night I placed an order on Uber eats. The order was from Anthony'Coal Fired pizza in Miami Florida. 1 hour later, the delivery man called me to tell me that the restaurant does not have an ingredient, so he would bring it to me without the ingredient. The ingredient was pizza sauce, I told him I didn't want the pizza without sauce, so he told me I had to receive it that way or order another item. I told him to cancel the order and he said he couldn't do it. So I hung up and canceled the order. I received nothing and they charged my credit card for the full amount. Uber customer service told me that they can't give a refund because when the restaurant accepts the order, Uber pays them. How the restaurant accepts an order if it doesn't have the ingredients. I don't care when they pay, I want my money back. I don't have to eat what they want or how they want. I ordered what I wanted to eat, especially pizza with sauce. The problem is theirs with the restaurant. I WANT MY MONEY.
2 months ago
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