Uber Eats customer service has gone from bad to appalling. I’ve had Uber and Uber Eats from the inception and spend thousands over the years…. Placed a large order for my office and the restaurant forgot an item. Called the restaurant to inquire and they confirmed the item was forgotten at the restaurant and they apologized but they informed me I’d have to contact Uber for a refund. Uber customer service was so disgusting! They were just like robots with the same copy and paste response with no follow up. No contact to the restaurant. No logical response. Horrible. Deleting my app as well as my teen’s. Horrible service or lack there off.