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Anonymous
So my very first time using the restaurant portion on instacart. Which is actually through Uber eats. Having never used it before the driver messaged me that he needed the code to deliver my order so I sent it to him. After getting notified my order was delivered I checked my door step.. it wasn’t there. I called the driver and told him. He was argumentative and told me he handed it to someone. I said no you didn’t and I’m staring at my porch and it’s not here. His reply was beyond rude.. told me it wasn’t his problem and sound alike my neighbor stole my food!! I called customer service and was met with the same attitude. Because I provided the code it said my food was delivered and complete!! I’m beyond appalled at the fact that the driver stole my food but that I was met with terrible customer service. Don’t be fooled with the $10 credit from instacart and do do not order from them. Uber eats is a complete joke of a business. Obviously not much vetting of the people they hire!!!
2 months ago
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UberEATS has a 1.1 average rating from 7,823 reviews

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