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Anonymous
Totally frustrated. Ordered from restaurant that gave a time frame of 35 to 45 min. After 45 min checked in with driver and he was instructed to pick up another order after he picked up mine. By the time I received my order, the delivery time was 1 hour and 10 min and of course the food was cold. The chat line did not address the issue and would not refund my order and blamed the restaurant when it was totally Ubers fault. No understanding of the importance of repeat business
1 month ago
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