If it was possible to rate them zero stars. I definitely would. They keep messing up and refuse to take responsibility for it. Absolutely refuse. Today. The most arrogant driver I have ever met, refused to listen to or assist with my problem, caused by their app. A problem I have reported multiple times. Here is what I sent them. And the REFUSE to refund me the money, for an order their driver clear stole : "Firstly. Let me state that : 1: I contacted your very arrogant driver before he tried to contact me and communicated with him throughout untill he left my things on the road side. 2: how does your app, send my order to the correct address, and the send the add-on order to the previous addres I used? And this is after I have been ordering to this address for 2 days???? Not the first time this happened to me. I sent him my whatsapp number, I sent him the correct address and the Google maps link to the pin. I offered him an extra tip, asked nicely for long. YOU NEED TO READ THOUGH MY CHAT WITH HIM. I want this driver prevented from ever accepting any of my orders. I want a full refund, as someone already picked up my order that the arrogant driver left next to the street. Or this guy took the photo, and the after that, took the item for himself. I spoke to the owner of the addres where he allegedly left my order on the side of the road, and he did not even ring the intercom bell, that RIGHT next to where he took a photo of the order, right before taking it for himself and marking it as delivered. Your support is south africa is absolutely pathetic. Especially considering that I spend more than 5 times the amount I ask a refund for, on a daily basis, at least 5 days of the week. I wish someone would start a competition app to smash their business over here. We don't need Any more tsotsi's in South African business