Uber eats customer service is terrible. Delivery took 30 minutes after pickup despite only being 5-7 minutes away. Driver would not respond to texts and even to verify his safety. Cancelled order before delivery and was still charged for the cold food. Customer support said they would credit Uber cash for 50% of the order. However the $12.xx was not 50% of $57.xx. Customer Support then corrected themselves to 25%… and in the end only credited $5.xx of Uber Cash.
Absolutely don’t recommend using this company… Customer Support has no integrity whatsoever and gives you no time to respond before closing your issue as resolved before you can respond.
1 month ago
UberEATS has a
1.1
average rating
from
7,823
reviews
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