I was charged $7.62 for a Coke Zero that never got delivered. I’m a disabled veteran and a senior citizen. It’s very difficult for me to leave my house so I rely on delivery services. I’m on a limited income and usually order out once a month. Uber eats refused to refund me. There customer service reps are very smug.They apologized and verified that I didn’t get it. They won’t refund me. This is the second time this has happened to me. I had to eat it on the last order, I’m determined to get Satisfaction. If I had ordered from Instacart, this probably wouldn’t happen and if it did, they would take care of it immediately I didn’t know you could order through Instacart. That’s from now on. The customer service manager apologized then hung up on me.