Order Date 9/26/24.
~5:30pm, order placed, estimated receiving time 70 mins.
~ 6:55pm map showed driver 2 min away, waited at the door.
~7:00pm driver messaged,"I am here", but in fact, he was somewhere closed not the
right street.
Between ~7:00pm to ~7:34pm, messaged many times with driver to tell the correct
street but he stuck in the dead lane between two streets. First time, I
asked him to stay, I would find him, he said yes but drove away. After
fooled around for 30 mins with my correct address to ubereats and him,
when I ran to looked for him because I could saw his car's location. I got
the message "order canceled", thought I told him staying there and I would
go to his car.
~7:34pm, I returned home after ran to next street to look for the driver.
My $188 order was not charged. Someone could have had a free dinner.
UberEats took care of no complain at all! Even gives no answer for correcting direction to the wrong place.
1 month ago
UberEATS has a
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from
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