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Anonymous
Order Date 9/26/24. ~5:30pm, order placed, estimated receiving time 70 mins. ~ 6:55pm map showed driver 2 min away, waited at the door. ~7:00pm driver messaged,"I am here", but in fact, he was somewhere closed not the right street. Between ~7:00pm to ~7:34pm, messaged many times with driver to tell the correct street but he stuck in the dead lane between two streets. First time, I asked him to stay, I would find him, he said yes but drove away. After fooled around for 30 mins with my correct address to ubereats and him, when I ran to looked for him because I could saw his car's location. I got the message "order canceled", thought I told him staying there and I would go to his car. ~7:34pm, I returned home after ran to next street to look for the driver. My $188 order was not charged. Someone could have had a free dinner. UberEats took care of no complain at all! Even gives no answer for correcting direction to the wrong place.
1 month ago
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