Worst customer service ever. The first restaurant I ordered from uber canceled after 20 mins of waiting with no notification at all.had to look for my order ato see it was canceled . So I ordered again . Told me 11:30 est arrival time. Then they switch it up 20 mins later and make the estimated time 11:50 because now the drivers gonna pick up another order and deliver it before my order now without any notification they just bump the est arrival time up no discount, food comes cold, half hr it sat in drivers car . Msg customer service took five mins to finally get through the ai customer service and talk to a human being just to be fed a bunch of generic template responses that don't answer my questions or resolve the issue . She said I could get a discount if it showed up after the second estimated arrival time I got 11:50 even tho my original.est time was 11:30 when I first ordered it .so they just keep bumping the est time of arrival up with no compensation for not living up to the original time. Terrible service and no compensation for poor poor service . Do not give this company your money tooo many flaws .oh and they dbl charge the credit card sometimes to . Scammers in more than one way read the other reviews
1 month ago
UberEATS has a
1.1
average rating
from
7,823
reviews
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