I’ve spent thousands of dollars with Uber Eats, but after my most recent experiences, I will never order from them again. Despite being a loyal customer, the customer service has been nothing short of awful. Whenever there is an issue with an order, which happens far too often due to mistakes made by the restaurants, Uber Eats shifts the blame onto the customer. Instead of taking responsibility or offering a solution, they essentially call you a liar for reporting errors. This kind of treatment is unacceptable, especially after so much money spent on their platform. Uber Eats needs to drastically improve how they handle customer complaints, or they’ll continue to lose loyal customers like myself. I’ll be taking my business elsewhere from now on. Never again.