I just ordered from Uber Eats, the customer service (via chat) was dismal. Thankfully, the food arrived flavourful, but cold, and the pita wraps were soggy. Although the food arrived within the prescribed window, my point to the Uber eats chat people was their online "tracker" is not refreshing, and it keeps being stuck on the first "leg" of 'time-line' tracking. So, in my customer oriented view, it was not being, ordered, prepared, or delivered, etc. By the time I chatted with Ubereats chat team staff - All of this was misunderstood that my meal was late, which it wasn't. Argh, and the customer service agents were 'so' quick to close the case, so it will never be resolved. This is my third or fourth order on Ubereats, and possibly my last, when I order take-out - I think it should be hassle free.