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Catie
I ordered my family dinner at Sizzlers and it was supposed to take 30 minutes to arrive at my home. I received a phone call from my driver Diego, who advised me that the application put my address at the 51st Ave. in Indian School Rd., Sizzler. I told Diego my correct address and he stated he was on his way. However, Diego did not speak English so either he did not understand or misinterpreted however, he did say OK on my way. Diego never showed up and stole my food. I reached out to customer support via live chat and phone call and Uber eats decided to tell me that they were not going to issue me a refund because the driver followed all the delivery guidelines, but however, my food was never delivered. The fact that this company is willing to not only steal someone’s food, but then steal their money and justify it is disgusting. I will never use this service with this company again. Be careful.
1 month ago
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UberEATS has a 1.1 average rating from 7,823 reviews

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