Driver picked up 3 orders at once. Our order was closest approximate 2 minutes away. Instead they traveled across town and delivered ours last even though we were closest. The order was cold when we received it. Called Uber and they immediately rejected claim for money back. Refused to forward call to a supervisor. $60.00 down the drain but we were able to take tip away. Seriously considering calling the health board and reporting this. The call center wasn't even in the U.S. so they are a waste of time. Another possibility is bank reversing charges. Class action suit maybe. I don't know but steer clear of this company. They want your money and only your money. Very questionable as to driver even being legal but they didn't even care about that. Just the money folks. We did NOT consume food.....too much risk.