Disgusting customer services. Absolutely useless. Ordered shopping from Sainsbury's to value of £42. Ended up getting someone else's order .reported immediately and Uber advised they had refunded the full amount. 7 days later. No refund had appeared so chased. Told refund could take up to 10 days. Chased again today as 3 weeks on and still no refund . They responded back to state as the order was over 48 hours ago they could not issue a refund! Tried explaining again .nope still not getting a refund ! It has taken the majority of the evening of arguing back and forth for them to..get this...provide a refund as a gesture of good will . Er No I'm LEGALLY entitled to a refund as you did not supply the goods I ordered and paid for. Absolute joke and certainly will never use them again .even asked me to rate their customer services at the end of it all ! Absolutely awful !