I am extremely disappointed with UberEats’ handling of a recent issue. My food was delivered at an unsafe, illegal temperature, making it inedible and potentially harmful. Despite reaching out immediately and following up several times, I’ve only received repetitive automated responses citing irrelevant refund policies. As an Uber One member, I pay for quality support, yet UberEats has shown a complete lack of accountability and customer care in resolving this serious health and safety concern. I expected a genuine response and a refund, but instead, I’ve been met with poor service and dismissive, robotic replies. Unacceptable experience.