I tried to use my UberEATS app for my first order which had a promotion to get $25 off my first 2 orders. It kept saying there was an error processing my promo and if the problem persists, contact Uber.help.com and that my promo can't be claimed. I contacted them, which was pointless due to their incompetent customer service representatives and Donny, the supervisor I spoke with. After being transferred to someone else...11 TIMES between Saturday morning and today, Wednesday morning, I was finally told that my promotions had been deactivated or disabled because someone else MIGHT be using similar information to my information so the system disabled my promos and they couldn't do anything about that. Several representatives abruptly and rudely disconnected my chats. I ask for a supervisor call repeatedly ok. I was told that a supervisor would call me back, yet never got a call until this morning from Donny. He read from the same script as the reps did. They blamed it on the system. Said there was nothing they could do to fix it. Donny told me to check and see if there was someone with similar information on their profile as mine. I asked him how I was supposed to check UBEREATS' system for profiles of customers' info similar to mine! So basically, I was told I could never use their promos with my account, but that if I wanted to try, I could make up new information instead of using my correct information and see if that would work! THIS IS A HORRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICE! I will NEVER try to use UberEATS again! UBEREATS, YOU SHOULD BE ASHAMED!!