I am beyond disappointed with Uber Eats and feel obligated to share my experience so others are aware. I paid extra for a priority delivery, expecting it to arrive promptly because I had a tight schedule between meetings. The idea was that the priority service would give me enough time to receive the food, eat, and get to my next commitment without stress. Unfortunately, what I received was the exact opposite. 1. Major Delay with No Accountability: Despite paying for priority, my order arrived over 30 minutes late. By the time it finally showed up, I had already left for my next meeting, so I couldn’t even eat it. This delay made the entire priority service a waste of money and disrupted my schedule. 2. Unfair and Unjust Charges: Uber Eats charged me the full amount even though they failed to deliver on the service I paid for. Essentially, I was charged extra for nothing – no priority, no reliability, just extra fees with no added benefit. 3. Lack of Support or Customer Care: When I reached out to Uber Eats about the issue, I was met with generic, unhelpful responses that did nothing to address the actual problem. It’s clear they are not interested in making things right or caring for their customers, just in collecting their fees. 4. Disregard for Regular Users: My family used Uber Eats daily, but after this experience, we will be canceling all our accounts and switching to other services like Glovo. I can’t support a company that charges for services it doesn’t provide and doesn’t seem to care about its loyal customers’ needs. If you are considering paying extra for priority service, be warned – it feels like a money grab with no actual benefit. Uber Eats has lost my trust and my business, and I’ll be sharing this experience on every platform I can to inform others. I can’t recommend this service to anyone who values their time, money, or even basic respect as a customer.