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John Hicks
Worse than Skip the Dishes Had placed an order and paid for priority delivery. One driver picked up the order, dropped the order after 20 minutes. Another driver picked up the order, and finally delivered it. Keep in mind, placed the order over an hour before it was delivered, and this is priority delivery. By the time we got our food, everything was ice cold. We ordered from our local Wendy’s, the order was missing all the fries and the large frosty that was ordered and paid for. When customer support was alerted about the cold food and missing items, we were told the don’t give refunds for the temperature quality of the food, then offered a $2.00 refund for all of the missing fries and the the missing large frosty. Customer service agent dropped the call before the issue was even resolved. Upon contacting customer service again, I ended up with the same person I got the first time. He refused to answer me for 5 minutes, the whole ordeal ended up where we got nothing but ice cold food, missing items and left the chat with NO refund at all for anything, not even any of the missing items.
1 week ago
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