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Anonymous
This is by far the worst delivery app. Every time I’ve use it I’ve had issues with drivers cancelling multiple times. Before they cancel they’re driving around in circles far away from the pick up, then they will drive past the pick up and again go in circles. I was waiting for over 2 hours with multiple people doing what’s mentioned above, when finally the whole order was cancelled. This is not the first time this has happened to me. When during this I go to the help chat and talk to “customer support” they’re just continually sending automated messages and refusing to give any actual support. Support staff kept ending the conversation when it was just starting, sending automated messages and just cancelling orders. Order ended up taking nearly 3 hours. Awful company, awful customer support.
5 days ago
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UberEATS has a 1.1 average rating from 7,804 reviews

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