This is the worst app ever! I had the worst experiance with this app, driver and costumer service! I literally feel like they steal your money!
I contacted the driver because I made a food order but the wrong address was on the app. Even tho I made several attempts to change it, it reverted back. The address I need on the order was my house but for some reason the app reverted back to my job which was 20mnts away..
I contacted the driver giving her the correct address and she still wouldn't bring. I contacted costumer service and they refused to refund me over $25 dollars... imagine have a long day at work and all you want is your food but then this happens.
Costumer service was even worse then the driver (who took a picture of my food outside my work place after I told her i wasn't there.
Costumer service said she did everything right!
EXCUSE ME?!
so of course I asked for managment... mind you never give anyone a hard time let alone argue with people on the phone but that day specifically was terrible to begin with.
The repnibspoke with said it would take 48hr to hear back from the manager.. and guess what SHE NEVER CALLED! NOR DID I GET MY MONEY BACK FOR FOOD THAT I NEVER RECIEVED!
Please save your money and use DOORDASH! UBER EATS JUST STEALS YOUR MEALS AND MONEY!
2 days ago
UberEATS has a
1.1
average rating
from
7,804
reviews
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