I place an order for a $81 steak dinner, which included a 15% tip for the driver. ANIJAH the driver made several pickups while driving my dinner around town. After 2 1/2 hours, the app showed her stopping at Cracker Barrel. I then contacted customer service to cancel the order. While I was on the phone with CS rep Farrah, I edited the tip to $0. This morning, I see the tip was put back as a charge! Also, the text messages between the driver and myself have somehow been deleted.
1 day ago
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