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Mary A Gibbs-Bolender
8 out of 10 times I’ve had to contact support it’s like a talking to a child. I’ve had to explain what happened at least 5 times. They say they’ve read the previous notes but you still have to explain what happened to the food. Again. If more than 1 item is wrong or missing, and your lucky enough to get 1 item fixed and you’re still working on more, they tell you they already refunded you and basically want you to go away. Like you’re trying to scam them. And it takes more explaining. I’m almost convinced that it’s a ploy with them so you just give up. Cause not all of there support team members could be this thick. I really hope some more competition starts to move in where Uber eats has to start training the staff to be better listeners, and when food is wrong, they don’t play Marco Polo with customers. People work hard for the money and it’s wrong what that the support won’t listen or be worth right and avoid taking up peoples precious time and money.
13 hours ago
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UberEATS has a 1.1 average rating from 7,802 reviews

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