Does not refund people for missing items. You will receive a message saying the order is not eligible for refunds (which, wth does that even mean sir?? You didn't deliver a product and still took my money)!! When you follow it up they tell you it was their mistake and they will refund you. Weeks go by and they only refund you 10% of what they said they would. It's a constant battle to talk to ACTUAL GAWDAMN HUMAN BEINGS. People are out here fighting for their lives over a £23 refund from a money hungry corporate batard company worth 20billion. Jeeeeezaz help me I don't want to live on this planet anymore