I am extremely disappointed with Uber Eats and their consistently poor service. I received a completely incorrect order that wasn’t even mine, and the driver refused to take it back. I’ve been left waiting for hours with no clear resolution, only to be met with generic, automated responses from customer support that do nothing to address the issue. There’s no proper way to lodge a complaint; the only option is to deal with ineffective AI responses or raise support tickets, which take forever to resolve. It’s frustrating to pay for overpriced items, additional fees, and a subscription service, only to deal with constant mistakes and poor customer service. This was supposed to be a convenient service, but it’s anything but. After this experience, I’ve decided to cancel my subscription and will never use Uber Eats again. If you value your time, money, and sanity, I’d advise you to avoid this service altogether.