Login
Start Free Trial Are you a business?? Click Here
Alexander O
This app and your system of organizing drivers is a joke. I just spent an entire hour waiting on Walmart orders only for the order to be canceled and your representative is claiming that I never arrived at the ping of the location. I know I was at the right location because I was parked in the designated parking for pick ups. on top of that, I have evidence on my phone’s GPS that shows where I was at that time. When I call them, they are telling me because your system claims that I was not at the designated location, I can receive no compensation. This means that you effectively have taken my labor for free because your system has poorly interpreted my location wow waiting on a delivery for your company. This is heinous . What is worse is that you have no human interface to properly deal with these situations and reach out to the people affected by this. You are preying on labor; you are preying our customers. I was supposed to receive $50 for under an hour of my time; I received zero dollars for an hour of my time. and then your app offered me two other orders for less money for more of my time. There is no one to mediate the situation with responsible authority. I have received a lot of I’m sorry’s and nothing actionable. Attached I provided screenshots of the information. Uber has left me with after that miserable experience. I also attach a screenshot of my USAA app that tracks my location. It proves that I was in fact where I was supposed to be. I also provided screenshots of the order cancellations for two of them. I didn’t get the cancellation screenshot for the other one.
3 hours ago
Read UberEATS Reviews
UberEATS has a 1.1 average rating from 7,871 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial